Shipping policy
Shipping Policy:
Order Processing:
Upon placing an order on www.umamibrew.com, you will receive an order acknowledgement email. Please note that this acknowledgement does not confirm acceptance of your order. Umami Brew's contract with you is specific to your use of the website and the products and services available therein.
Shipping Timeframe:
Umami Brew is committed to processing and shipping orders promptly. The expected shipping time will be communicated during the checkout process. General shipping time is 48 hours to 72 hours. However, please be aware that shipping times may vary based on factors such as your location and any unforeseen circumstances.
Shipping Charges:
Shipping charges, if applicable, will be communicated to you during the checkout process. These charges may vary depending on the delivery location and the selected shipping method.
Shipping Methods:
Umami Brew utilises reputable shipping carriers to ensure the safe and timely delivery of your orders. The available shipping methods will be displayed during the checkout process, allowing you to choose the option that best suits your needs.
Shipping Restrictions:
Certain products or regions may have shipping restrictions. Please review the product information and shipping details carefully before placing your order. Umami Brew reserves the right to refuse orders based on these restrictions.
Delivery Address:
It is your responsibility to provide accurate and complete delivery information during the checkout process. Umami Brew will not be liable for any delays or issues arising from incorrect or incomplete delivery addresses.
Shipping Updates:
Once your order has been shipped, you will receive a shipping confirmation email with relevant tracking information, if applicable. This allows you to monitor the status and expected delivery date of your order.
Lost or Damaged Items:
Umami Brew takes utmost care in packaging products to prevent damage during transit. In the rare event that your items arrive damaged, please refer to our Damaged Items/Refunds policy for instructions on requesting replacements or refunds.
Shipping Policy Changes:
Umami Brew reserves the right to make changes to the shipping policy without prior notice. It is recommended that you review this policy regularly for any updates.
Contact Information:
For any questions, concerns, or assistance regarding our shipping policy, please contact us at "support@umamibrew.com" or 8208671453. We are here to ensure your shipping experience with Umami Brew is as smooth and satisfactory as possible.